Terms & Conditions

When you have placed your order we will send an order confirmation with a receipt via email and then a second confirmation when we pack your goods.

Shipping

Within Sweden: 49 SEK.

We offer free sheeping inside Sweden for orders from 999 SEK and above.

Within the EU: 99 SEK.

Delivery

We ship to Sweden and all EU countries.

PostNord is our shipping partner. Inside Sweden we guarantee 1-5 work days delivery. Please email us if you have specific delivery needs and we will do our best to comply.

For other countries, it depends, see https://www.postnord.se/vara-verktyg/sok-info-per-land.

If goods arrive later than above specifications you have the right to cancel the purchase and get a refund.

Goods that are not picked up in time are returned back to us. For all packages that are not picked up we reserve the right to charge you costs for the return delivery and expedition charges, currently 150 SEK.

Prices & Payment

You can pay by Visa card, Mastercard or Swish.

All prices show including VAT. In the card you can see the total price including all charges, VAT, and shipping fees. Credit card information are handled on a secure page and are transmitted encrypted with SSL or TLS.

If you are under 18 years of age you will require parental approval to order.

Issues & Returns

As a customer, you are responsible for unpacking and ensuring goods are undamaged within 7 days of receiving your goods. If you discover any damaged goods, please contact our support. See the page Returns for how to return goods and report issues.

You generally have 1 year of guarantee on all products. In the case of the manufacturer specifying another guarantee time for a product, that will be specified on the product page and applies.

Privacy Policy and GDPR

When you order from us you provide your personal data. By registering and ordering, you comply to us storing and using your personal data in our business in order to fulfill our obligation toward you. By Swedish law Personuppgiftslagen and GDPR, you have the right to know what information we have stored. If it is incorrect or irrelevant, you can request is to be corrected or removed. Please contact us by email in such case. We will not share your personal information with any third party except for our payment provider Mondido. Personal data are handled according to Swedish law.

Our webshop is encryped with SSL for your and our safety.